Terms & Conditions:
- Initial Deposit Payment requirement for Pre-order booking confirmation. Deposit MUST follow to our invoice DUE payment amount.
- Deposit must be paid within 3 days from invoice day or it will be automatically cancelled.
- Ready Stock Payment Must Be paid within 24 hours, otherwise Invoice will be automatically cancelled.
- Booking deposit are non-transferable, non-refundable
- Balance MUST paid after stock arrived to Malaysia before post out or self-collection.
- Once Stock Arrived, Balance payment need to be made within 1 month, after over 1 month period without payment, J Coffee will have right to release the stock to others buyers, buyer need to wait for next batch deliver.
- Deposit will be forfeited if stock is not collected after 3 Months.
- The Purchaser hereby agrees that no refund shall be made for any cancellation of purchase order.
- Prices exclude delivery & postage fees.
- Warranty Details:
- Warranty period (Follow by Invoice Description stated) for Manufacturer defects, the warranty does not cover normal wear & tear, any misuse or abuse under normal usage.
- All warranty claims must be sent back to J Coffee and the buyer is in full responsibility of all shipping charges to and from.
- In the case that you have received the product damaged, all claims must be made within 7 days and a complaint must be submitted to us within that period.
- For services and breakdowns, users can send the products back to us for repair but will bear all delivery and courier charges.
- Upon completion of repair as per Job Sheet, warranty will be cover within warranty period for the same problems upon returning the unit back to user.
- Any spare parts will be charges separately if the warranty has been expired, warranty only cover 30 days for the same problem upon returning the unit back to the user.